30 July Grand Cayman Repatriation

Please read the information below before booking.

This flight will go off sale at 4pm UK time on Monday 27 July. 

Booking and payment

• Payment can be made via Visa or MasterCard only. Amex is not accepted. Payment is in USD. 
• Infants under the age of 2 years will be charged 10% of the adult ticket price, they will not be given their own seats, these are lap seats only. Children over the age of 2 years will be charged the full rate for a seat.
• Unaccompanied minors can travel on this flight but must be aged 16 or over.
• You will not be issued a ticket for this flight but will receive a confirmation email with a booking reference. Please check your junk/spam folders if your email doesn’t arrive.
• Tickets are non-refundable and credit will not be given for any future repatriation flights.
• Once you have reserved your seat class you will not be able to change it, for example upgrades to business class won’t be possible once reservations have been made. 
• Please note that premium economy and business class seats do not come with the usual premium economy and business class service and extras that you might normally expect on a BA service. Everyone on the aircraft will receive the same snack box and alcohol will not be served, there will be no lounge access and no extras provided on the aircraft. The price that you pay for a premium economy and business class seat is for the seat itself.
• Any changes to the booking including amendments to names, passport numbers etc will incur an admin charge. If your details on the manifest do not match your passport at check-in you will be refused boarding.

   Luggage

• Two x 23kg pieces of  hold luggage is the maximum allowed on this flight per passenger. There is no option to pay for additional hold luggage. Luggage that goes above the weight limit will be left behind.  Hand luggage is per the BA policy. Please refer to the BA website for details: https://www.britishairways.com/en-gb/information/baggage-essentials/hand-baggage-allowances You can take a child car seat/pushchair if required.

Assistance

• If you need assistance at the airport please enter this in the assistance field when booking your seat. Please refer to BA’s policy on medical conditions and pregnancy to see what is required of you before BA will let you board - https://www.britishairways.com/en-gb/information/travel-assistance/medical-conditions-and-pregnancy

Check in 

• There is no online check in available. Seats will be assigned at check in by BA, seats cannot be assigned beforehand.
• Check in opens 3 hours before departure and closes 1 hour before departure from Terminal 5 of Heathrow Airport.

Flight

• BA to not have a social distancing policy on board and will not provide masks. You are encouraged to wear your own mask, take hand sanitizer/wipes etc.
• The regular BA catering service is not available on this flight, only snack type food will be provided and alcohol will not be served. The entertainment system on board may not be working, you should take your own entertainment for the flight just in case.

Queries can be sent to GovernorsOffice.Cayman@fco.gov.uk. Please use your booking reference, beginning “KY”, in all correspondence.